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FAQ on Digital Membership

FAQ on Digital Membership

How do I get my Digital Membership?

  • Step 1 : Launch the Costco app.
  • Step 2 : Tap on “My Costco” on the navigation menu
  • Step 3 : Tap on "Digital Membership Card" tile in my account
  • Step 4 : Tap on “Take Photo” and Submit
  • Step 5 : Visit your nearest warehouse to activate Digital Membership

Where can I use my Digital Membership?

You can use your digital membership to enter the warehouse and at the Checkout and Self-Check out Kiosks (Self-Check Out not available in all warehouses).

Will my digital membership work at the Fuel Station?

Not at the moment, but we are working on a solution to bring this feature to our members in the near future.

Can I add my Digital Membership to the Wallet on my device?

At this stage, your digital membership can only be accessed through the Mobile App.