HP Notebook PC AC Power Cord Safety Recall and Replacement Program

01 August 2014 - Recalls

Costco Wholesale Australia wishes to advise that Hewlett Packard (HP) has issued a worldwide recall and replacement program for certain AC power cords used with AC adapters shipped with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations.

These AC power cords were shipped with products and accessories sold from September 2010 through June 2012.

HP Australia have provided the following information detailing the particulars of this Recall and the process customers are to follow in order to have their power cord replaced.

A copy of the HP recall notice can be found here: HP Power Cord Recall Poster

For more information relating to this recall, please read the additional communication provided by HP, HP Power Cord Recall Customer Letter or alternatively contact HP directly on 1300 721 147 or +61 2 8405 8654, Monday – Saturday 10am - 9pm EST.

Thank you for shopping with us and we sincerely apologise for any inconvenience.