Costco Wholesale Australia wishes to alert its members that Milestone AV Technologies has issued an alert for the SANUS Simplicity SLF5 TV Wall Mount (Costco item #771290) which was sold at Costco between August 10, 2013 and September 4, 2014.
The alert relates to a possible intermittent manufacturing defect with the product. A limited number of SLF5 wall mounts have demonstrated the ability for the nut at the end of the TV extension arm to loosen. If this event happens, it may cause the TV to detach from the mount arm and fall in extreme cases.
Consumers who have purchased the SANUS Simplicity TV Wall Mount are advised to take the following corrective action as per the letter issued by the Manufacturer: Milestone Initial Instructions.pdf
For more information relating to this action you can contact Milestone customer service at (07) 3276 1355 or Costco Wholesale Australia.
Thank you for shopping with us and we sincerely apologise for any inconvenience.