12 June 2013
PRODUCT WITHDRAWAL NOTIFICATION
Over and Back OSLO Dinnerware Set, Item Number 253427
Dear Valued Member,
Our records indicate that you recently made a purchase of the item pictured below.
Please be advised that the Over and Back OSLO Dinnerware Set
is being voluntarily withdrawn by Costco Wholesale Australia Pty Ltd, because it was identified that a very small portion of the mugs may crack when hot water is added.
There have been no reports of anyone being injured. The voluntary withdrawal is a precautionary measure as there can be no compromise when it comes to product quality or the health and safety of our consumers.
In keeping with this action, you may return the product to your nearest Costco store for a full refund should you choose.
Thank you for shopping with us.
General Merchandise Manager
Costco Wholesale Australia
Full PDF letter sent to affected members